Reference

How bo999 Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you open an account, make a deposit via JazzCash, Easypaisa or Raast, or contact our support team.

Account data protectedJazzCash & Easypaisa payment data securedRaast transaction records managedYour right to request data accessClear retention policy
bo999 How bo999 Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We take a practical approach to data security — specific controls at each stage rather than broad claims. Here is what we actually do across the four main areas of your account data life cycle.

Payment Data Security

JazzCash, Easypaisa and Raast transaction references are stored in encrypted form. We do not store full wallet PINs or banking credentials at any point in the flow.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand page performance. You can manage cookie preferences from the footer settings link on any page.

Account Security Controls

Each login on a new device triggers an OTP sent to your registered mobile number. This step cannot be skipped, which protects your account even if your password is compromised.

Retention and Deletion

We retain active account data for as long as your account remains open. Once you request closure, personal data is deleted or anonymised within the period required by applicable law.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review the data we hold, correct something, or ask us to delete your account information, our support team handles all privacy-related requests directly. Raise your request through any of the channels below and we will confirm receipt and next steps.

Team online

Live Chat

Open the chat widget from any page inside your account. State your privacy request clearly and an agent will log it and respond with a reference number.

Email Support

Send your data request to our support email address listed in your account dashboard. Include your registered mobile number for faster verification.

Account Settings Path

Navigate to Account, then Privacy within the settings menu. From there you can download a summary of your stored data or submit a deletion request directly.

Frequently Asked Questions About Your Privacy

These are the questions we hear most often from our Pakistan account holders about how their data is handled. If your question is not here, reach out via live chat or the account settings privacy path.

We collect your name, mobile number, email address and the payment method you register — such as JazzCash, Easypaisa or Raast. Device and session data is also recorded for security purposes.

Transaction data is shared only with the payment processor needed to complete your deposit or withdrawal. It is not sold to marketers or passed to unrelated third parties.

Yes. Send a request through live chat or the Privacy section inside Account Settings. We will confirm receipt and provide your data summary within a reasonable period.

Session cookies keep you logged in. Analytics cookies measure page performance. You can review and adjust both from the cookie preferences link in the site footer at any time.

Personal data is deleted or anonymised after account closure, within the timeframe required by applicable law. Financial records may be retained where local regulation in Pakistan requires it.

Go to Account Settings and edit your profile details directly. For changes to your registered mobile number or payment method, contact support through live chat for verification steps.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.